Before
Book your appointment via phone or WhatsApp
Provide your location and basic medical history
We’ll confirm the required test and arrange a suitable time.
During
Our licensed technologist will arrive with the necessary equipment
The procedure is conducted with the same quality and safety standards as in our medical center
The process is quick, comfortable, and designed to minimize any disruption to your routine
After
Images are sent to our radiologists for expert interpretation
Your doctor receives a detailed report, usually within 24 hours (urgent cases prioritized)
You can review your scans and reports anytime using our mobile app or via secure portal link
Service available across Kuwait; availability depends on location and appointment schedule
Pricing varies by scan type and any additional requirements
Insurance coverage accepted for eligible plans; confirm with our team prior to booking
Appointments are subject to equipment and staff availability
You can book or modify your appointment through any of our communication channels—via our call center, WhatsApp, or by visiting one of our branches.
Cancellations are accepted up to 2 hours before the scheduled appointment. If cancellation occurs less than 2 hours before or after the team has arrived at the location, 50% of the home service charge will be non-refundable. Rescheduling is allowed up to 2 hours before the appointment time.
Yes! Images GO brings advanced ultrasound, and X-ray equipment to your home anywhere in Kuwait. Schedule by phone for same-day/next-day availability.
Yes, you can receive your images either as a digital copy via a secure portal link or on a CD—whichever you prefer. Just let our team know your choice.
Most results are delivered within 3 hours (not days), helping doctors and patients make timely care decisions.
You don’t need a doctor referral, but if you have one, it can help us better understand your needs and provide more accurate care.
Yes, we will send the report PDF and images via a secure portal link. If we don’t have his contact information, we can request it from you to ensure he receives everything.
We work with most Kuwaiti and international insurers. Verify coverage with our billing team before visiting our Jabriya, Salmiya, or Hawally locations.
Reports are available within 3-4 hours, if the scan is done before 5 PM. For scans done after 5 PM, the report will be available the next working day by 1 PM. urgent cases are given priority.
Our radiologists are always available to explain your reports and answer any questions you may have.
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